Privacy Policy 

Date of last modification: October 21, 2024

Fattorino Innamorato, located at Kortekade 95a2, 3062 GP Rotterdam, Netherlands, is responsible for the processing of personal data as stated in this privacy statement.

Contact details:

Website: [https://www.fattorinoinnamorato.com]

Address: Kortekade 95a2, 3062 GP Rotterdam, The Netherlands

Email: info@fattorinoinnamorato.com

Personal data we process

Fattorino Innamorato processes your personal data because you use our services and/or because you provide this data to us. Below is an overview of the personal data we process:

• First and last name

• Address details

• Email address

• Other personal data you actively provide, for example by creating a profile on this website, in correspondence, and by telephone

• Location data

• Data about your activities on our website

• Data about your browsing behavior across different websites (for example, because this company is part of an advertising network)

• Internet browser and device type

• Bank account number

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data about visitors under the age of 16, unless they have parental or guardian consent. However, we cannot verify the age of visitors. We encourage parents to be involved in the online activities of their children to prevent data being collected about children without parental consent. If you believe that we have collected personal data about a minor without consent, please contact us at info@fattorinoinnamorato.com, and we will delete this information.

Purpose and legal basis for processing personal data

Fattorino Innamorato processes your personal data for the following purposes and based on the following legal grounds:

1. Performance of a contract:

• To handle your payment

• To deliver goods and services to you

• To contact you by phone or email if necessary to perform our services

• To enable you to create an account

1. Consent:

• To send our newsletter and/or advertising brochure

• To analyze your behavior on the website in order to improve the website and tailor our product and service offerings to your preferences

1. Legal obligation:

• To comply with tax and administrative obligations

Automated decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect on the basis of customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud. This decision-making does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

• Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist is maintained for a small number of hours.

• Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist is maintained for a small number of days.

How long we retain personal data

When you place an order via the site, we will retain your personal data for our records unless and until you ask us to erase this information.

Sharing personal data with third parties

Fattorino Innamorato does not sell your data to third parties. We only share your personal data with third parties if this is necessary for the performance of an agreement with you or to comply with a legal obligation. This includes the following parties:

• Hosting provider: To host the website and secure your data.

• Payment providers: To process your payments (e.g., Shopify, PayPal).

• Logistics partners: To deliver ordered goods (e.g., PostNL, DHL).

When we share your data with parties outside the EEA, we ensure that appropriate safeguards are taken to protect your data.

 

Cookies or similar techniques we use

Fattorino Innamorato uses functional, analytical, and tracking cookies. These ensure that the website functions properly and, for example, remembers your preferred settings. In addition, we place cookies to track your browsing behavior so that we can offer tailored content and advertisements. Upon your first visit to our website, we asked for your consent to place these cookies.

You can manage your cookie settings and delete cookies via your browser settings. For more information, see: [www.allaboutcookies.org]

 

Accessing, correcting, or deleting data

You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for data processing or object to the processing of your personal data by Fattorino Innamorato, as well as the right to data portability. This means you can submit a request to us to send the personal data we have in a computer file to you or another organization you have specified.

You can send a request to info@fattorinoinnamorato.com. To verify that the request was made by you, we ask you to include a copy of your ID. Please black out your photo, MRZ (machine-readable zone), passport number, and BSN to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Securing personal data

Fattorino Innamorato takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. Examples of these measures include:

• Encryption of sensitive data.

• Secure connections (SSL certificates) on our website.

• Access to personal data is limited to employees who need the information to perform their tasks.

If you believe that your data is not properly secured or there are indications of misuse, please contact our customer service via info@fattorinoinnamorato.com.

Changes to our privacy policy

Fattorino Innamorato reserves the right to modify this privacy policy at any time. Changes will be published on our website. We recommend that you regularly review this statement to stay informed of any changes.

Complaints

If you are not satisfied with how we handle your personal data, you can file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). This can be done via the following link: [https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons]